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SUPPORT
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Help & Support

Support Center

Our expert team is here to help. Find answers to common questions or contact us directly.

Topics
Contact Orders & Quotes Products Shipping FAQ Technical
01

Contact Channels

Reach us through the channel that works best for you. Our team reviews each request and responds as soon as possible.

✉️ Recommended
E-posta

For detailed inquiries, quote requests and documents.

info@perdist.com →
📞 Fast Response
Phone

Mon–Fri 09:00–18:00. For urgent matters.

+90 501 353 79 92 →
📍 In Person
Office

Visit us in İzmir. Please schedule an appointment in advance.

Kazım Dirik Mah. Üniversite Cad. No:72 K:7 D:707 Bornova, İzmir
02

Orders & Quote Requests

PERDIST serves B2B clients with minimum order quantities. Here's how the ordering process works:

  • Submit a quote request via our website or email
  • Our sales team reviews the request and contacts you
  • Pricing, quantity and delivery terms are discussed
  • A proforma invoice is issued upon agreement
  • Production / procurement and delivery is completed
For urgent orders or special requests, call us directly at +90 501 353 79 92.
03

Product Information

We share product technical information and product-specific documents available from suppliers upon request.

  • Technical information is shared on product pages or upon request
  • Supplier documents depending on the request and product
  • Samples can be sent for quality assessment
  • Custom specification requests are evaluated according to product and sourcing conditions
04

Shipping & Delivery

We serve both domestic and international markets. Delivery terms vary by order size and destination.

  • Delivery and logistics terms are planned according to product, quantity and destination
  • Packaging options are specified according to product and supplier conditions
  • Logistics requirements for temperature-sensitive products are evaluated per request
05

FAQ

Minimum order quantities vary by product and sourcing conditions. Please contact us for the current MOQ of a specific product.
Sample availability and shipping conditions are evaluated for each product and request.
COA, MSDS, origin and similar product documents may be shared on a product basis within the scope provided by the supplier.
Private labeling and packaging availability is evaluated according to the product, quantity and sourcing conditions.
Available shipment and status information is shared through the agreed communication channel.
Payment methods and commercial terms are determined for each quotation and order.
06

Technical Support

For technical questions about our website, product data or documentation:

  • Website issues: info@perdist.com
  • Product data / specs: info@perdist.com
  • Document requests (COA, MSDS, product documents): info@perdist.com
Business Hours Mon – Fri, 09:00 – 18:00 (GMT+3)
Response Time Depends on the scope of the request
Languages Türkçe · English
PERDIST

Product-focused ingredient research, quotation and sourcing follow-up for food manufacturers.

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Contact

●Kazım Dirik Mah. Üniversite Cad. No:72 K:7 D:707 Bornova, İzmir, Turkey
●+90 501 353 79 92
●info@perdist.com
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